1. Introduction

Welcome to My Child Therapy. We are committed to protecting your privacy. It is important to us that our patients and their families retain their privacy while taking advantage of the healthcare services that we offer. This Privacy Policy outlines how we collect, use, and safeguard your personal information, especially concerning children's data.

2. Our Privacy Principles

We adhere to the following basic principles:

• We employ the highest levels of security to keep your personal information strictly confidential.
• We will not disclose or sell any of your personal information, including your name, address, age, sex, or medical history to any third party without your explicit permission, except as required by law or for treatment purposes.
• We implement special protections for children's data in compliance with applicable children's privacy laws.

3. Information We Collect

We collect information to provide better healthcare services to you and your child:

• Personal Information: Information you provide to us including name, email, phone number, address, and in the case of minors, parental/guardian contact information.
• Medical Data: Health-related information necessary for diagnosis, treatment, and care management, collected with appropriate consent and in compliance with healthcare privacy laws.
• Device Information: We automatically collect device-specific information such as device make & model, network information, and unique identifiers to improve our digital services.
• Location Information: We may capture your general location based on IP address for service optimization.

4. How We Use Your Information

We use your data to:

• Provide and improve our specialized child therapy services.
• Ensure compliance with medical, legal, and child protection regulations.
• Communicate with you regarding appointments, treatment plans, and updates.
• Personalize your digital experience with our services.
• Analyze and enhance the effectiveness of our therapeutic approaches.
• Process payments and handle insurance claims when applicable.

5. Data Security

We implement advanced security measures, including encryption, secure data storage, and strict access controls, to protect your information. We comply with HIPAA, GDPR, CCPA, and COPPA (Children's Online Privacy Protection Act) where applicable. Our security protocols are regularly reviewed and updated to maintain the highest standards of protection for sensitive healthcare data, especially for minors.

6. Sharing Your Data

We do not sell your personal data. However, we may share it with:

• Healthcare professionals directly involved in your child's treatment plan.
• Legal authorities if required by law or in cases involving child safety concerns.
• Third-party service providers who assist in our operations (such as payment processing, appointment scheduling) under strict confidentiality agreements.
• Insurance providers when necessary for claims processing, with your consent.

7. Your Rights

You have the right to:

• Request access to your and your child's personal data.
• Request corrections or deletion of your data where applicable.
• Opt-out of marketing communications.
• Obtain a copy of your medical records in accordance with healthcare regulations.
• Withdraw consent for certain data processing activities.
• For parents/guardians: Exercise these rights on behalf of your minor children.

8. Cookies and Similar Technologies

Although we use cookie technology to help users navigate our site efficiently, we never use cookies to store sensitive personal information, such as medical data or payment details. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to other sites. Please be aware that the privacy practices of other sites may differ from those of My Child Therapy. We encourage you to read the privacy statements of any linked websites, especially when providing personal information about your child.

10. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Email: info@mychildtherapy.com

Phone: +91-8800001312

We are committed to responding to your inquiries within 24 hours.